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Troubleshooting

In this troubleshooting section, we provide answers for documentation-related conundrums as we become aware of them.

Some Downloaded CHMs Don't Display Contents

Different browsers handle downloading Microsoft's Compiled HTML Help (CHM) files differently. With some browsers, even though you download and save the file to your local hard drive, the default behaviour is to hide the CHM's contents; however, you can easily rectify this.

To enable a CHM for viewing:

  1. Save the CHM file to your hard drive.
  2. Right-click on the saved CHM file and choose Properties; then on the General tab click Unblock.
  3. Click OK.

Contact Us

We value your input. You can improve our documentation by emailing us with suggestions at publications at hotdocs.com.

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