How To Topic

Editing a Tenancy User from the Root Application

You can edit a tenancy user from the Advance root application, rather than logging into the specific tenancy to which the user is allocated. This is useful if you need to update e-mail addresses for users or review which users have Site Administrator roles.

To edit a tenancy user

1. Log into the Advance Root Application
2. Click Manage Tenancies.
3. Click Details next to the tenancy in which you want to edit a user.
4. Click the List users link.
5. Click the Edit user link next the user you want to edit.
6. Enter the following information into the Edit Tenancy User form:
   • First name – the first name of the user (you cannot edit this property for an Active Directory user)
   • Last name – the last name of the user (you cannot edit this property for an Active Directory user)
   • Email address – the email address for the user (you cannot edit this property for an Active Directory user)
7. Select or deselect the checkboxes to add/remove the roles for the user:
   • Site Administrator
   • Content Administrator
   • Integration Administrator
   • Author
8. Select the Active checkbox to make the user active; inactive users cannot log in to the tenancy.
9. Click Save.

The user's details are now updated.