Reference Topic

Troubleshooting

Common Troubleshooting Issues

Advance

  • Viewing the HotDocs Advance log files
  • Setting the logging level
  • "Root database cannot be accessed" error on running the installer
  • "The URL does not match your current access token permissions" error
  • "An error occurred while handling your request"

Core Assembly Service

  • 404 error on Core Assembly Service landing page