Discerning Between Template Preview and Actual Template

Problem

When I preview the template at the Preview tab of the library or at the Document Preview tab of the assembly window, the preview looks different from the actual template or assembled document when I view it in the word processor. Why this difference in appearance?

Solution

Because of technical restrictions, HotDocs cannot display the actual word processor document in the library or at the assembly window. Instead, it uses a third-party application to render the text of the template or document.

This application depicts a Microsoft Word template or document fairly accurately because it is able to convert the text to RTF (if it's not already in RTF format). Some of the formatting may be different, but, for the most part, it is a good representation. However, because WordPerfect text can't be converted to RTF at the time the document is displayed, the application is only able to display the text in plain format—there is no formatting.

In either case, however, the actual text in the template or document is correct.